General terms and conditions

These General terms and conditions (hereinafter the “GTC”) govern the rights and obligations of the seller – FREYA Slovakia s. r. o. – and the buyer.

By sending an order, the buyer confirms that they have read and understood these GTC and that they accept them in full. These GTC are binding on all buyers of FREYA Slovakia s. r. o.

These GTC enter into force on the day of their publication on the website www.freyaled.com. FREYA Slovakia s. r. o. reserves the right to amend these GTC at any time.

All relations between the seller and the buyer that are not governed by these GTC are governed by the relevant provisions of the Slovak Commercial Code (Act No. 513/1991 Coll.).

I. Definitions

Seller: FREYA Slovakia s. r. o., Trenčianska Turná 134, 913 21 Trenčianska Turná

Buyer: a natural or legal person identified in the header of the order or contract who contacts the seller for the purpose of purchasing goods

Carrier: a natural or legal person who arranges the transport of the goods

Buyer’s order: an order issued by the buyer in writing, by e-mail or by telephone (regardless of its form, it is binding from the day it is received by the seller)

Order confirmation by the seller: confirmation of the order by FREYA Slovakia s. r. o. in writing or by e-mail (the issue of a pro forma invoice by the seller, or written or e-mail communication relating to the fulfilment of the order and concerning its progress, the delivery date, etc., is also considered an order confirmation)

Seller’s address: FREYA Slovakia s. r. o., Trenčianska Turná 134, 913 21 Trenčianska Turná, Slovak Republic, Company ID (IČO): 45 399 816, VAT ID: SK2022 961 655 (according to the extract from the Commercial Register of the District Court Trenčín, Section Sro, Insert No. 22565/R)

Place of delivery: the address or registered office of the buyer (unless a different delivery address is expressly stated in the order)

II. Execution of the transaction

The transaction between the contracting parties is carried out on the basis of the following:

a) The buyer’s order, which includes the following details: the buyer’s business name, the addresses of the seller and the buyer or the address of the buyer’s premises, the buyer’s contact details, the contact person authorised to issue the order on behalf of the buyer, the place of delivery if different from the address, the order number, the required delivery date, the method of transport, bank details, identification of the goods, the number of pieces, the price per piece and the total price.

The order may be delivered to the seller:

b) Order confirmation by the seller, including a specification of the quantity and type of goods, the price, the delivery date, the payment terms and any other particulars. The seller confirms the order in writing or by e-mail. Written and e-mail communication relating to the fulfilment of the order and concerning its progress, the delivery date, etc., is also considered an order confirmation. The issue of a pro forma invoice by the seller is likewise considered an order confirmation. The seller is responsible for delivering the goods to the extent stated in the order confirmation. The order confirmation is binding.

III. Delivery time

Most goods are dispatched by the seller to the buyer’s address within 3–4 weeks of the seller’s order confirmation. The seller informs the buyer without delay of the date on which the order will be fulfilled.

The delivery date specified by the seller is approximate and not binding. The seller is entitled to deliver the goods before or after this date, and the buyer has no claim for any damage caused by earlier delivery of the goods or by a delay.

IV. Delivery terms

The order is binding on the buyer; it becomes binding on the seller to the extent stated in the order confirmation. If the seller cannot deliver all the goods the buyer has ordered, the seller is obliged to specify in the order confirmation the goods it is able to deliver. The seller is not liable for errors made by the buyer in the order. Partial deliveries are permitted.

V. Payment terms

The price binding on the seller and the buyer is the price stated by the seller in the order confirmation sent to the buyer. On delivery of the goods, the seller is obliged to issue and send the buyer an invoice that meets the requirements of a tax document. The seller is entitled to issue a pro forma invoice and to require an advance payment of up to 100% of the order value before delivery.

Invoices meeting the requirements of a tax document issued by the seller are due within 14 days of the invoice date. Pro forma invoices issued by the seller are due within 3 days of the date of issue. The due date of invoices and pro forma invoices issued by the seller is stated on the respective invoice.

VI. Recycling fee

The obligation to pay a recycling fee is laid down by Slovak Act No. 79/2015 Coll. on Waste and on Amendments to Certain Acts. The fee is set separately for light sources and for luminaires. The fee is EUR 0.08 excl. VAT per piece for light sources and EUR 0.40 excl. VAT per piece for luminaires.

VII. Price terms

Owing to changes in exchange rates, taxes and other charges beyond the seller’s control, the seller reserves the right to change prices and specifications without prior notice. The price binding on the seller and the buyer is the price stated by the seller in the order confirmation sent to the buyer.

VIII. Personal data protection

All data requested serve exclusively to fulfil the buyer’s order (order processing, delivery of goods), for the seller’s own marketing purposes and for subsequent communication with the buyer. All personal data are protected in accordance with the applicable legislation of the Slovak Republic, in particular Act No. 18/2018 Coll. on Personal Data Protection, as amended, and in accordance with the legislation of the European Union – Regulation (EU) 2016/679 of the European Parliament and of the Council.

Read more about the processing and protection of your personal data.

IX. Legal relations

Legal relations between the contracting parties are governed by the legislation in force in the Slovak Republic. Legal relations between the seller and the buyer that are not governed by these GTC are governed by the provisions of the relevant legislation, in particular the provisions of the Commercial Code. By sending an order, the customer confirms that they have read these GTC and undertakes to comply with them in full.

Trenčianska Turná, 25 May 2018